Refund Policy

At Nhuylife, customer satisfaction is important to us. Our Refund Policy outlines the conditions under which returns and refunds are accepted.

Eligibility for Returns

You may request a return if:

• The item is unused, unworn, and in original condition

• All tags and original packaging are intact

• The return request is initiated within the specified return window mentioned on the product page

Certain items, including final sale or customized products, may not be eligible for return.

Return Process

To initiate a return, please contact our support team with your order number and reason for return. Once approved, return instructions will be provided.

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Refunds

After we receive and inspect the returned item, refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

Shipping fees, if applicable, are non-refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us promptly with supporting images. We will arrange a replacement or refund as appropriate.

Exchanges

Exchanges are subject to stock availability. If an exchange is not possible, a refund may be issued instead.